Quality & Standards

About Us

Reel Service Ltd is the largest semiconductor, electro-mechanical and mechanical component finishing service and materials provider in Europe providing complete component solutions for device manufacturers, distributors, contract assembly providers and end users.  We have been providing quality component packaging & finishing solutions for 36 years.  Continuous re-investment in state of-the-art, class-leading automated equipment maintains our competitive advantage in order to provide fast, efficient processing of customer's components with minimal lead-time.  

We believe that people are what makes a company, so customer's can rest-assured that their orders will be fulfilled by an experienced, well-trained, customer-focused workforce, the majority of whom have been with the company for over 15 years.

Services provided include Tape & Reel of standard outline SMD devices & Tape & Reel of non-standard devices connectors\etched parts\stampings etc; wafer level CSP/Die processing including mounting to film frame, dicing, inspection and tape and reel or waffle packing, device programming, laser marking, component preparation, lead cropping & forming.

Material supplies are supported by our skilled in-house design and manufacturing teams who produce carrier tapes for standard components, and can provide custom designed tapes to customer requirements with minimal lead-time. We also supply additional materials to support device packaging needs including plastic reels, cover tape, trays, tubes and moisture protection products.

Equipment Sales further compliments our Service and Material offerings providing customers with a wide range of Tape & Reel equipment, Vacuum Packaging equipment and Component Lead Cropping equipment.

Quality is our main focus in achieving customer satisfaction through zero defect policies, operational excellence, people and state-of-the-art equipment.

The facility operates in accordance with  ISO 9001:2015 requirements.

Reel Service & Telford Group

Reel Service & Telford Group provides 30 years of experience in the Tape & Reel packaging services business with locations in:  

  • United Kingdom
  • Singapore
  • Malaysia
  • Philippines
  • China

The combined capacity of Reel Service & Telford forms the world’s largest Tape & Reel Service provider with over 2,000 staff worldwide providing quality Tape & Reel packaging services of standard and odd-form components, Tape & Reel service of Wafer Level CSP/Die Products and IC Programming Services to OEMs, contract manufacturers and component distributors worldwide.   

Reel Service & Telford Group forms part of ASTI Holdings Limited (ASTI), a leading global technology company, listed on the mainboard of the Singapore Exchange.

All facilities are ISO9001:2008/ISO9001:2015 certified.  

Quality & Standards

 

Quality Policy

Reel Service Limited is committed to supplying our customers and all interested parties with the highest level of satisfaction by:-

  • Satisfying applicable planned arrangements, customer requirements and statutory and regulatory requirements
  • Ensuring that customer specific requirements are determined, understood and consistently met
  • Providing cost effective, fit for purpose products and services, on time
  • Continual improvement of its Quality Management System (QMS), processes and procedures
  • Enhancing customer satisfaction through effective application of the QMS
  • Ensuring risks and opportunities that can affect conformity of products and services are determined and addressed
  • Development of employees to enable them to contribute to the effectiveness of the QMS
  • Developing mutually beneficial stakeholder relationships
  • Providing a suitable and safe environment for the operation of its processes
  • Operating in a socially responsible manner

Standards

Reel Service Ltd maintains compliance to the international standard of        ISO 9001:2015

 

 

Click on the image below to view our ISO 9001:2015 certificate (opens as pdf in a new tab)


JOSCAR Registration

Reel Service Ltd maintains JOSCAR registration, a cross-sector collaborative solution for managing supplier compliance, used by 12 major prime contractors in the aerospace, defence and security sectors to a reduce cost, resources and duplication for both suppliers and buyers.

Using JOSCAR can determine if a supplier is “fit for business”.

Click on the image below to view our JOSCAR certificate (opens as pdf in a new tab)


ESD Control

  • DAILY stringent ESD Parameter checks
  • Conductive production floor
  • Grounding system – 1 mega ohm resistance
  • Static dissipative mats on all machines and workstations
  • Accurate humidity/temperature control
  • ESD monitoring system on all m/cs and workstations
  • Use of anti-static finger cots when handling devices
  • All production staff are trained and certified before commencing with any process (Target “Zero Defect”)

Parent Company

ASTI Holdings Limited ("ASTI") ASTI Holdings Limited is a uniquely positioned technology group, comprising Backend Equipment Solutions & Technologies (BEST) and Distribution & Services.

BEST is mainly engaged in the provision of solutions and technologies in the backend (i.e. assembly, test and finishing) arena of the semiconductor industry.

The Distribution & Services Business is engaged mainly in the distribution of electronic components and products as well as the provision of semiconductor applications in consumer electronics, computer peripherals and communication solutions.  

For more information on the ASTI Group, please visit www.astigp.com

Affiliates

Please follow these links for more information on our affiliate companies:

ASTI

Dragon Group International

Emerald Precision Engineering

Telford & Reel Service Group

Downloads

Please check each respective section of the website for datasheets & downloads

Promotions