Parent Company

About Us

Reel Service Ltd is the largest semiconductor, electro-mechanical and mechanical component finishing service and materials provider in Europe providing complete component solutions for device manufacturers, distributors, contract assembly providers and end users. We have been providing quality component packaging & finishing solutions for 36 years. Continuous re-investment in state of-the-art, class-leading automated equipment maintains our competitive advantage in order to provide fast, efficient processing of customer's components with minimal lead-time.

We believe that people are what makes a company, so customer's can rest-assured that their orders will be fulfilled by an experienced, well-trained, customer-focused workforce, the majority of whom have been with the company for over 15 years.

Services provided include Tape & Reel of standard outline SMD devices & Tape & Reel of non-standard devices connectors\etched parts\stampings etc; wafer level CSP/Die processing including mounting to film frame, dicing, inspection and tape and reel or waffle packing, device programming, laser marking, component preparation, lead cropping & forming.

Material supplies are supported by our skilled in-house design and manufacturing teams who produce carrier tapes for standard components, and can provide custom designed tapes to customer requirements with minimal lead-time. We also supply additional materials to support device packaging needs including plastic reels, cover tape, trays, tubes and moisture protection products.

Equipment Sales further compliments our Service and Material offerings providing customers with a wide range of Tape & Reel equipment, Vacuum Packaging equipment and Component Lead Cropping equipment.

Quality is our main focus in achieving customer satisfaction through zero defect policies, operational excellence, people and state-of-the-art equipment.

The facility operates in accordance with ISO 9001:2015 requirements.

Reel Service & Telford Group

Reel Service & Telford Group provides 30 years of experience in the Tape & Reel packaging services business with locations in:

United Kingdom
Singapore
Malaysia
Philippines
China

The combined capacity of Reel Service & Telford forms the world’s largest Tape & Reel Service provider with over 2,000 staff worldwide providing quality Tape & Reel packaging services of standard and odd-form components, Tape & Reel service of Wafer Level CSP/Die Products and IC Programming Services to OEMs, contract manufacturers and component distributors worldwide.

Reel Service & Telford Group forms part of ASTI Holdings Limited (ASTI), a leading global technology company, listed on the mainboard of the Singapore Exchange.

All facilities are ISO9001:2008/ISO9001:2015 certified.

Quality & Standards

Quality Policy

Reel Service Limited is committed to supplying our customers and all interested parties with the highest level of satisfaction by:-

Satisfying applicable planned arrangements, customer requirements and statutory and regulatory requirements
Ensuring that customer specific requirements are determined, understood and consistently met
Providing cost effective, fit for purpose products and services, on time
Continual improvement of its Quality Management System (QMS), processes and procedures
Enhancing customer satisfaction through effective application of the QMS
Ensuring risks and opportunities that can affect conformity of products and services are determined and addressed
Development of employees to enable them to contribute to the effectiveness of the QMS
Developing mutually beneficial stakeholder relationships
Providing a suitable and safe environment for the operation of its processes
Operating in a socially responsible manner

Standards

Reel Service Ltd maintains compliance to the international standard of ISO 9001:2015

Click on the image below to view our ISO 9001:2015 certificate (opens as pdf in a new tab)

ESD Control

DAILY stringent ESD Parameter checks
Conductive production floor
Grounding system – 1 mega ohm resistance
Static dissipative mats on all machines and workstations
Accurate humidity/temperature control
ESD monitoring system on all m/cs and workstations
Use of anti-static finger cots when handling devices
All production staff are trained and certified before commencing with any process (Target “Zero Defect”)

ASTI Holdings Limited ("ASTI") ASTI Holdings Limited is a uniquely positioned technology group, comprising Backend Equipment Solutions & Technologies (BEST) and Distribution & Services.

BEST is mainly engaged in the provision of solutions and technologies in the backend (i.e. assembly, test and finishing) arena of the semiconductor industry.

The Distribution & Services Business is engaged mainly in the distribution of electronic components and products as well as the provision of semiconductor applications in consumer electronics, computer peripherals and communication solutions.

For more information on the ASTI Group, please visit www.astigp.com

Affiliates

Please follow these links for more information on our affiliate companies:

ASTI

Dragon Group International

Emerald Precision Engineering

Telford & Reel Service Group

Downloads

Please check each respective section of the website for datasheets & downloads

Promotions

Reel Service Ltd – Coronavirus COVID-19 Statement

The safety of our staff, customers, visitors and suppliers is always of utmost importance to all at Reel Service Ltd and this is has become even more important as we adapt to the current worldwide COVID-19 situation.

We would like to take this opportunity to assure all our customers and partners that Reel Service Ltd is very much open for business and have put in place contingency plans to minimise any disruption and to keep our staff safe in order to meet our customer’s demands during this challenging time. Some of these measures include:

Increased cleaning frequency of shared surfaces
Hand sanitisers in all departments
Practise of social distancing in shared areas and goods-in departments.
Use of hand-held thermometer to check the temperature of staff.
Holding safety stock of raw materials in a bonded warehouse off site
Remote home working available for key staff when required

We look forward to continuing to support your ongoing tape & reel requirements through this unprecedented challenging time and we shall do our utmost to support any special requests that may arise.

As the situation is continuing to develop, we shall continue to monitor how this may affect trading and will update you with any changes to our operation if required.

Meanwhile, stay safe and look after yourself and those around you.

The management & staff at Reel Service Ltd.