FAQs

Frequently Asked Questions

Tape & Reel Questions

What is your standard turnaround time?

This depends on the quantity of devices to be processed, however we strive to return most orders within 3-5 working days.

What package sizes can you reel?

Reel Service can process standard & non-devices ranging from small die from 0.5mm x 0.5mm up to large deep connectors.  We offer a broad range of taping options from manual tape & reel through to high speed state-of-the-art automatic placement machines.

Do you have a minimum quantity you can process?

No, our flexible process solutions can be tailored to meet your requirements.  Please use the contact form to the left to get in touch and let us know how we may assist with your tape & reel requirements.  

Material Questions

Can you supply a tape custom designed to suit our application?

Yes, this is our speciality.  Firstly, we may already have an existing suitable pocket design from our extensive list.  However, if a new pocket design is required we can respond to your requirement very quickly.  Custom tape can be designed and produced typically within 1 week.

What sizes of tapes do you provide?

We can produce and provide tapes to support a large range of component sizes, from small thin die up to large deep connectors.  Please use the contact form to the left to get in touch and let us know how we may assist with your carrier tape requirements.

Can you help design a new carrier tape pocket for my component? 

Yes, using our extensive knowledge of tape design, our design team will review your specifications, drawings and samples and provide you with a preliminary tape design showing the best possible pocket design to securely transport your devices in tape & reel. 

Equipment Questions

Do you supply Component Counters?  Are these available for sale or rent?

Yes, we can provide an accurate, simple to use manual component counter.

Counters are available for sale or rent.

For further information, please use the contact form to the left to get in touch and let us know how we may assist with your component counting requirements.

I want to tape & reel my components in-house, can you provide tape & reel equipment for this process?

Yes, we can provide an extensive range of quality tape & reel machines.  

Please fill out the contact form to the left to start a discussion and help us select the best machine for your application.

Can you provide vacuum packaging equipment?

Yes, we can provide an extensive range of quality vacuum packaging machines.

Please fill out the contact form to the left to start a discussion and help us select the best machine for your application.